Terms of Service

1. Acceptance of Terms

By accessing or using Sourcery ("the Service"), provided by DHM Agency ("we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Sourcery is an intelligent HR platform designed for healthcare organizations. The Service provides tools for:

• Employee information management and onboarding
• Time-off request and approval workflows
• Compliance tracking for certifications and licenses
• Performance reviews and goal management
• Document management and electronic signatures
• Training and professional development tracking

3. User Accounts

To access the Service, you must:

• Be authorized by your organization to use the Service
• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Upload malicious code, viruses, or harmful data
• Collect or harvest user information without authorization
• Use the Service to transmit spam or unsolicited communications
• Impersonate any person or entity

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

6. Healthcare Compliance

The Service is designed to support healthcare organizations in maintaining compliance with applicable regulations, including HIPAA. However, you are responsible for:

• Ensuring your organization's use of the Service complies with all applicable laws
• Implementing appropriate administrative, physical, and technical safeguards
• Training your staff on proper use of the Service
• Reporting any suspected security incidents promptly

7. Intellectual Property

The Service and its original content, features, and functionality are owned by DHM Agency and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons. We will make reasonable efforts to provide advance notice of planned maintenance.

9. Limitation of Liability

To the maximum extent permitted by law, DHM Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claims arising from these Terms or use of the Service shall not exceed the amount paid by you, if any, for accessing the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be error-free or that access will be continuous or uninterrupted.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Ohio.

14. Contact Us

If you have questions about these Terms of Service: